Heidi P.
AvailableSouthwest US
2–5 yrs
2–3 go-lives
$125–150/hr
4 Epic certs
Heidi Payton is a healthcare IT professional in training, currently pursuing her Epic Clinical Inpatient Documentation certification. Over four-plus years in remote customer support, she has handled 60–100+ daily interactions, documented cases in CRM and ticketing systems, and tracked KPIs, all while protecting sensitive information. That experience shaped her attention to detail, patient-first communication, and her ability to learn new systems quickly.
Epic Certifications
Clinical
EpicCare Inpatient Clinical Documentation Principal TrainerStorkEpicCare AmbulatoryEpicCare Inpatient Clinical Documentation
Epic Experience
Project Roles
Activation LeadClinical Documentation SpecialistCredentialed TrainerData Conversion AnalystImplementation LeadApplication AnalystBuild LeadClinical Informatics ConsultantEducation Lead