Richard O.

AvailableSouthwest US

0 go-lives

13 Epic certs

Epic Certifications

Clinical

EpicCare AmbulatoryEpicCare Inpatient Clinical DocumentationGrand CentralBeacon OncologyOpTimeMyChartBehavioral HealthBeaker Clinical PathologyEpicCare Inpatient Clinical Documentation Principal TrainerEpicCare Inpatient Procedure OrdersEpicCare Inpatient Procedure Orders Principal TrainerEpicCare LinkNurse Triage

Epic Experience

Project Roles

Activation LeadApplication AnalystChange Management LeadClinical Documentation SpecialistClinical Informatics ConsultantCommand Center LeadCredentialed TrainerCredentialing & Provider Enrollment AnalystData Conversion AnalystEducation LeadGo-Live SupportImplementation LeadOptimization SpecialistTechnical LeadPrincipal TrainerProgram ManagerProject Manager

Technical Toolkit

Epic Modules

Ambulatory / OutpatientEpicCare InpatientBeaker (Lab)OpTime (Surgical Scheduling)Behavioral HealthGrand Central (ADT)Welcome (Patient Self-Service)MyChart (Patient Portal)Haiku/Canto (Mobile)Care Everywhere

Build & Configuration

SmartTool / SmartLinkSmartText / SmartPhraseADT workflow configurationCharge capture configurationRegistration workflowWorkqueue build

Additional Certifications

PMP

Work Preferences

No travel

Education

Bachelor's Degree

Clinical Background

Clinical Roles

No clinical background

Industry Experience

Segments

Behavioral Health SystemPublic Health/GovernmentHealth IT VendorFederal/VA/Military

Training Capability

One-on-one CoachingClassroom (in-person)Floor Support / At-the-ElbowSelf-paced eLearningTrain-the-TrainerVirtual Classroom

Languages

EnglishProfessional

Contact Info

Phone

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Background & Clearance

Security Clearance

Public Trust

Background Checks

Drug Screen

Epic Versions

20252024202320222021202020192018201720152014

Upgrade Experience

Epic-to-Epic migration (post-merger)Foundation system upgradeMajor release implementationNon-Epic to Epic conversionVersion upgrade leadVersion upgrade support

Behavioral health workflow

MyChart messaging configuration

InBasket pool management

Secure chat configuration

Productivity & Data Tools

Advanced ExcelEpic Data HandbookAccess database managementMS Teams administrationPower BI DesktopExcel macros / VBA

Project & Change Management

ConfluenceChange request authoringCommand center operationsActivation readiness assessmentSmartsheetCutover planningGap analysisConfiguration workbooks

Reporting & Analytics

Data validation

System & Security Administration

Break-the-glass audit managementUser provisioningUpgrade planningUpgrade executionPatch managementHaiku / Canto mobile configurationAudit trail reviewHyperspace client configurationCare Everywhere trust network admin

Testing & QA

Go-live readiness assessmentUAT script authoringUAT facilitationPerformance testingDowntime testingEnd-to-end testingITS executionITS authoring

Training & Go-Live

Super User trainingSuper User program managementTip sheet / quick guide authoringPolicy & procedure documentationLMS administrationTraining schedulingTraining needs assessmentRefresher / optimization trainingNew staff onboardingDowntime training / drillsTraining metricsTRN environment buildCurriculum developmenteLearning developmentClassroom training deliveryVirtual training deliveryATE support

Federal Background Check

Healthcare-specific Compliance

Standard Background Check